How Booth works
You hand over the show. Booth runs the line.
Four parts, in the order they happen: what you send us, the number you print, what happens while the gates are open, and what you're left with after strike. The questions an ops lead asks in the second meeting - answered here, before the first one.
The short version
"Pack handed over. Number live at gates-open. Killed at strike. Transcripts stay."
Everything below is the detail behind those four lines.
Send us the show.
The same pack you'd brief an info desk with. No new format, no onboarding.
- Lineup and set times. Whatever your timetable lives in today - the running order your stage managers already work from.
- Site map facts. Gates, stages, medic tent, water points, lockers, exits - the things your crew gets asked where to find.
- Policies. Bag rules, age limits, re-entry, what's allowed through the gate.
- The usual answers. The questions your info desk answers every year, and what you want said back.
You send it in whatever form it already exists - the sheet your team works from is fine. Booth loads it and provisions your number; you don't touch a dashboard to go live. Hand the pack over in advance week and the line is answering when your gates open.
One local number. Live at gates-open, killed at strike.
Booth provisions one local number per event - Dutch +31 today, a local number elsewhere on request. You print it once: wristbands, gates, screens, the back of the map. It goes live when your gates open and it's killed when the site is struck. Nothing for attendees to install, nothing to find - the number on their wrist is the whole product on their side.
Running a room, not a weekend?
Venues get a standing number instead - printed once on every ticket and listing, live for every show on the calendar. The per-show facts swap; the number doesn't. Booth for venues →
During the show: they call, you steer.
Booth answers. You don't staff it. The agent takes every call in parallel, up to your tier's line count - free to the caller, in 40+ languages, no language menu. Calls ride the voice network, with circuit-switched fallback when the data side saturates, so the line holds at headliner time.
You push the alerts. Schedule slip, gate change, weather hold - push one alert from the dashboard and every caller hears it from that second. No data network needed on their end.
You watch the stream. The dashboard shows the live question stream: what's being asked, ranked, as it happens. When one stage starts pulling hundreds of "where is" calls an hour, you know while there's still time to move the sign.
What you're left with - and what we never keep.
Full transcripts. That's the record, and that's all of it.
- Full transcripts, retained. Every question, time-stamped and ranked - the punch list for next year's signage, comms, and site plan.
- No call audio stored. The transcript is the record; the recording doesn't exist.
- No caller identity. No caller number kept, nothing about who called. Your attendees dialed an info line, not a data grab.
- Your data stays yours. Per-organizer isolation - your event's transcripts are never pooled with anyone else's.
That posture is the product working as designed: the intelligence is in what was asked, not who asked it. Pricing is per event, by gate size and the lines you need open at peak - tell us about the show and we'll scope it the same working day.
Tell us about your event.
What Booth costs depends on your gate size and how many lines you need open at peak. Fill in the form and we'll scope it on a call, usually the same working day. We provision your number, hand off the dashboard, and you're live for the run of the show.
Thanks - we'll be in touch.
We'll reach out within one working day to talk through your event. Questions in the meantime: hello@dialbooth.com.